FAQ

We supply herbs, spices, and teas sourced from India and Nepal. Our current product categories include: Teas (orthodox, CTC, green, white), Tea Blends, Herbs (whole, powder, tea bag cut). We supply conventional variants depending on the product and buyer requirement.

Yes. We supply both conventional and organic variants. For organic supply, we work with NPOP, EU Organic, and USDA NOP certified supply chain partners. Certification documents for the relevant supplier are available on request at the time of inquiry.

MOQs vary by product. We work with flexible MOQs to accommodate manufacturers and formulators at the development and early scaling stage. Share your product requirement and target quantity with us and we will confirm the MOQ and pricing accordingly.

Yes. A Certificate of Analysis is provided for every shipment. We coordinate pre-shipment quality verification through the supply chain partners and testing labs. Additional testing parameters can be aligned based on your formulation or regulatory requirements.

Lead times depend on the product, quantity, and processing requirements. For standard products from existing supplier stock, typical lead time is 2 to 4 weeks from order confirmation. Custom grades, blends, or certified organic supply may require additional time. We confirm lead times at the quotation stage.

We currently export to buyers in the USA, Canada, EU, the Gulf (UAE, Saudi Arabia), and other global markets. We are a registered exporter under APEDA and hold an active IEC. Export documentation is prepared in compliance with destination country requirements.

Yes. We operate on a demand-led sourcing model. If you have a specific grade, particle size, cut, or moisture specification, share it with us and we will qualify suppliers accordingly. This is especially relevant for manufacturers and formulators with defined quality parameters.

Yes. We manage all standard export documentation including commercial invoice, packing list, bill of lading, phytosanitary certificate, certificate of origin, and CoA. For markets requiring organic certification, we coordinate the relevant supplier certificates. We are experienced in compliance requirements for the US (FDA, NOP), EU (EC 834/2007), and other key markets.

Yes. We support custom blend development for brands and manufacturers. Share your brief u2014 ingredients, format (loose, tea bag cut, powder), intended application, and any regulatory requirements u2014 and we will work with our blending partners to develop options for your review.

Fill out the inquiry form on this page or email us directly at hello@chimeofwellness.com. Share the product name, required grade or specification, quantity, destination country, and any certification requirements. We respond to all sourcing inquiries within 24 hours.